Privacy Policy

Privacy Policy

Protection of personal data and responsible handling of information are important and special concerns for us. Limited Liability Company "TVNR" (TVNR) processes personal data only in accordance with legal requirements, in particular the EU Data Protection Regulation (GDPR).

This privacy policy contains information how we process personal data in the case you visit our website

Further, this privacy policy contains information on recipients of your personal data (see section 3), deletion of your personal data and retention periods (see section 4), your rights as a data subject (see section 5) and automated decision making (see section 6).

  1. 1. Controller and Data Protection Officer

    Controller in the meaning of data protection law:

    "Limited Liability Company ""TVNR""
    General Director: Basina Tatiana Vladislavovna
    Mailing Address: Borovaya street, building 3, structure 22, room 201
    Moscow, Russian Federation 111020

    Data Protection Officer:

  2. 2. Website Visit

    When you visit our website, we collect personal data to enable your use (Usage Data) to the extent described in section ‎2.1. In addition, personal data may be processed for newsletters, web tracking and other purposes as described under 2.1. et seq. Please find below information on legal basis, purposes and, if applicable, legitimate interests and the necessity of processing your personal data.

    1. 2.1 Data Processing to Enable the Use of the Website

      Usage Data includes your IP address and information on start, end, use of the website and identification data (e.g. your login data when you log into a secure area). It also includes technical data transmitted by your browser such as browser type / browser version, previously visited website (referrer URL), monitor resolution, operating system, if applicable device information (e.g. device type) etc. We process these data for the provision and demand-oriented design of this website in our legitimate interest (Art. 6(1)(f) GDPR). If you are interested in detailed information on the balancing of your and our interests, please refer to the addresses in section ‎1.

    2. 2.2 User Account

      When you register on the Website, you will be required to provide the following information:

      • Name
      • Last name
      • E-mail address

      You also will be required to create a login and a password.

      By providing it, selecting "I hereby confirm that I have read and accept Privacy Policy" and pressing the "Register" button, you give us the consent to the processing of your personal data for the specific purpose of receiving access to the registered members area of the Website (Art. 6(1)(a) GDPR).

      The registration or the opening of a user account at is not possible without providing personal data. You are neither obliged to register with nor to provide personal data. If you do not provide us with the required personal data, you may not be able to use the functions of the Website. Otherwise there will be no consequences for you.

      It is possible to delete your user account at any time. This can be done by sending a message to

    3. 2.3 E-mail messages from us

      There are several cases where TVNR may use the e-mail address that you have provided during the registration to send you messages:

      • We will send you an e-mail as you register to confirm that the address provided is correct.
      • If you forget your password and request us to send you a link to retrieve a new one, we will do so.
      • We will use your address to inform you about changes to your account status.
      • You may receive notification e-mails while making purchases on our website.
      • You may receive notification e-mails while the chosen item is back in stock.

      The legal basis for this is Art. 6(1)(b) GDPR as sending you these e-mails is required for the performance of our contractual obligations under terms of use, licensing arrangements or other agreements in our relation.

    4. 2.4 Order Placement

      When you place an order you will be required to provide us the customer name, as well as delivery address and phone number. This data processing is necessary in order to take steps at your request prior to entering into a contract (Art. 6(1)(b) GDPR.

    5. 2.5 Payment process

      To process payments we work together with PayPal or Yandex.Checkout, which support us in execution of concluded contracts. In this regard, PayPal and Yandex.Checkout are an independent personal data administrator. The legal basis for this data processing is Art. 6(1)(b) GDPR.

      PayPal is a payment service provided by PayPal Inc., which allows users to make online payments. Personal Data collected: various types of Data as specified in the privacy policy of the service. Place of processing: See the PayPal privacy policy:

      Yandex.Checkout is a payment service provided by “Yandex.Money” NBCO LLC, which allows users to make online payments. “Yandex.Money” NBCO LLC is an entity registered and seated in Russian Federation.

      You can find more information about Yandex.Checkout here:

      Yandex.Money legal notice and privacy policy are available at:

    6. 2.6 Newsletter

      In case your register for our newsletter, we collect your e-mail address and send a confirmation e-mail with a confirmation link. You need to activate the confirmation link to subscribe to our newsletter. You can unsubscribe from the newsletter at any time and object to e-mail advertising at any time. You will find an explanation on how to express objection in each of our newsletter.

    7. 2.7 Cookies and Web Tracking

      When you visit our website, information may be stored on your computer in the form of a cookie. Further, TVNR uses web tracking to analyse and improve the usability of our website. Please refer to our Cookie Policy for information.

  3. 3. Transfer of Personal Data

    We will only pass on the personal data described here where necessary for the provision of our service or otherwise allowed by law. Within the scope of the purposes stated here, personal data are transferred to service providers involved in the provision of our services. In addition to their legal obligation to comply with all data protection regulations, these service providers are bound to additional contractual data protection requirements. This includes in particular contractual obligations as a processor in accordance with Art. 28 GDPR.

    In other cases, we transfer personal data to other recipients only if a there is a legal justification or you have expressed your consent. Any consent given can be revoked at any time with effect for the future. We will only disclose your data to government authorities within the framework of statutory obligations or as a result of an official order or court decision and only insofar as this is permitted under data protection law.

    If necessary for our purposes, we may also transfer your data to recipients outside the EEA. This is in particular the case if we have to transferred this data to recipients in third countries for the purposes of contract performance or due to legal obligations.

    We only transfer further personal data to third countries where the recipient has implemented an appropriate level of data protection within the meaning of Art. 45 GDPR or suitable guarantees within the meaning of Art. 46(2) and (3) GDPR and there are no other interests worthy of protection against the data transfer.

    Payment provider:

    • Yandex.Checkout, address: 82 Sadovnicheskaya ulitsa, building 2
      Avrora business center, 4 floor.

    Delivery services:

    • EMS Global Delivery Network : EMS Global Delivery Network facilitates delivery for us. The legal basis is usually Art. 6 (1) b) GDPR since the processing is for the performance of a contract to which you are a party. Further information on data protection in specific services and products is available at
    • DHL: DHL facilitates delivery for us. The legal basis is usually Art. 6 (1) b) GDPR since the processing is for the performance of a contract to which you are a party. Further information on data protection in specific services and products is available at the relevant DHL Customer Portal.
  4. 4. Deletion

    We delete your personal data as soon as it is no longer necessary for the aforementioned purposes of processing. We also delete your personal data if you object to a certain processing of data that is based on legitimate interests, unless there are compelling reasons for TVNR to continue processing. We also delete your data if you revoke your consent to the processing and if there is no other legal basis for processing. In certain cases, e.g. if there is a statutory retention period, your data will initially be blocked and deleted upon expiry of the retention period.

  5. 5. Your Rights

    As a data subject of the data processing, you have the right to confirmation as to whether personal data relating to you are processed by TVNR and the right to access this personal data (Art. 15 GDPR), a right to rectification of your incorrect data (Art. 16 GDPR), a right to erasure (Art. 17 GDPR) and a right to restrict (block) your data (Art. 18 GDPR). In addition, in the case of processing on the basis of Article 6(1)(e) or (f) GDPR, you may object to the processing (Art. 21 GDPR). If you have provided the data, you can request the transmission of the data (Art. 20 GDPR).

    Whether and to what extent these rights are effective in individual cases and under what conditions they apply is stipulated by law. If the processing is based on a consent within the meaning of Art. 6(1) a) or Art. 9(2)(a) GDPR, you can revoke consent at any time with effect for the future (Art. 7(3) GDPR). You also have the right to contact the competent data protection supervisory authority (Art. 77 GDPR). If you have any questions or complaints about data protection at TVNR, we recommend that you first contact our data protection officer (see contact details under section ‎1).

  6. 6. No automated individual Decision-Making

    We do not use your personal data for automated individual decisions in the meaning of Art. 22(1) GDPR.

  7. 7. Amendment of the Privacy Policy

    New legal requirements, business decisions or technical developments may require changes to our privacy policy. The privacy policy will then be adapted accordingly. You can always find the latest version on our website.